How To Get Started

For initial contact please use my "Get In Touch" facility, 

where you will be able to ask any questions or give me an idea of what you are looking for. 

For first time contact, I will only ask for your email address as a "conditional" field. 

If you are happy to provide me with a contact number, there is a field available for this, but this not is not required at this stage.

Prefer to call? 

Please feel free to contact me on: 07984 684706

Free phone Consultation is also available by appointment only. All you need to do is complete the Enquiry Form and send it to me.  I will then email you to acknowledge receipt of this and arrange an appropriate time with you.

Your custom is important to me and I do try to answer calls personally, however you may be greeted by my answerphone message, as I may be busy working on an order. 

Please feel free to leave your name number and a brief message and I will return your call as soon as I am able.

General Overview

After initial contact, I will reply and acknowledge receipt of your email/call and correspond with you accordingly. 

Depending of nature of enquiry, I will then enter into discussions/communications relevant to your needs e.g. general enquiry response, colour matching, theme, designs, required dates etc.

A quote will be sent out to you. Should you decide to place an order, you will need to approve the quote, return by email with instructions to place order along with payment.  I will not proceed until all approvals and payments have been received. These will need to be done in a specific time period to ensure that relevant stages can be met and to enable me to meet your required deadline. 

I offer a 2 day cooling off period from order placement. After this time, I will commence with your order. 

Changes to quantity and design may be able to be accommodated outside of the guideline information shown, dependant on workload, product availability and quantities etc.


When your order is ready, I will inform you and your order will be despatched to you. Your parcel will need to be signed for. 

If you are interested in  any of my pieces, to avoid disappointment, please contact me as soon as possible, as everything is custom made to order. My lead times are there as a guideline and timescales may vary. If order booked outside of general guideline times an "Up-front" non-refundable deposit payment can be arranged to secure your booking.


As a general guide, initial contact should be made with me at least 2-3 weeks for "Magni-Fusions®"glasses (dependant on design requirements) 6 weeks for Pre-designed Ranges & Premium Bespoke Service and 10 weeks for The Ultimate, Elite & Deluxe Collections,  Platinum Bespoke Service prior to your required order delivery date.

This allows for design discussions, approvals, out sourced product availability checks and correspondence etc. Lead times sometimes have to be adjusted dependant on designs and quantities required.

I am happy to receive enquiries prior to the leadtimes mentioned.  My quotes are valid for 6 - 12 months, so please feel free to contact me sooner should you wish to have a quote provided or require an updated quote.

If you  have a small order requirement or need your items sooner, please ask, as small orders may be able to be sent and made sooner, I do not charge extra for this.

It is difficult to cover every scenario, so please feel free to get in touch and I can see if your request can be accommodated.

All items at Sharmels are made and assembled by hand. In order to ensure I can get your items to you on time, I work to a  required “Order Delivery Date” and not the date of your function. This will allow plenty of time for you to have your place cards personalised elsewhere, as I do not currently offer this service.

Postage & Packaging - (FREE on Orders over £100 - after any promotion offer code applied)

Prices shown are a combined guideline price for Royal Mail “Signed For” service charge, plus packaging costs. I am not responsible for any lost packages. 

Small Parcel - up to 1kg (max width 45cm max width 35cm max height 16cm) 

Preferred  Posting Method

Royal Mail Signed for 2nd Class – £4.45 

(Expected delivery time once despatched 2-3 working days) 

Royal Mail Signed for 1st Class  – £4.95 

(Expected delivery time once despatched 1-2 working days)

Royal Mail Special Delivery Guaranteed by 1pm (working days)

up to 100g - £8.00

up to 500g - £8.80

up to 1kg - £10.00

(Please note - parcels may take a little longer over a Bank Holiday or if sending to Channel Islands or the Isle of Man)

Other posting methods are available, which may affect the price eg. Royal Mail 2nd Class Small Parcel (with proof of postage only) - £3.45

Royal Mail 1st Class Small Parcel  (with proof of postage only) - £3.95

Prices will be confirmed when order size and quantity known and will be discussed with you and included on your invoice. 

Orders are packed appropriately for my products and I therefore cannot be held responsible for packages/goods damaged in transit. 

Overseas orders - can be arranged. To be discussed as and when required.

Cancellations, Refunds & Returns Policy

I do accept cancellations made within 2 days of order placement.

Cancellations made within the above timescale by telephone, will be accepted, but must be confirmed in writing within 24 hours, if no further charges are to be made.

If paying by cheque, any cancelled or returned cheque charges that Sharmels incur, will be billed and passed onto you for payment.

Unfortunately, I cannot accept returns or refunds as all of our wedding table decorations and other products are custom made for you. However, in unexpected situations, I will always be fair and accommodating as much as possible.

In the case of faulty goods, please get in touch with me within 2 days of receipt of your order, so that I can discuss and try my best to resolve any issues, this can be done via email or by phone.

Please also visit the Additional Information Page.

Thank you.

Wedding Table Decorations - Just for you #magnifusions #sharmels